How do I change my loyalty account phone number?

While you can’t change your registered phone number, we can help you transfer your points and rewards to your new phone number and disable your old loyalty account. Please sign up for a new Buckhorn loyalty account with your new phone number. Once you do, contact marketing@buckhorngrill.com and we will help you with the transfer process.

How do I log into my account with a landline phone number?

Since our system requires a text verification, please contact marketing@buckhorngrill.com or support@appfront.ai to receive the SMS code to input. The code is valid for five minutes and it’s for a one-time use.

Where in the mobile app can I find my point balance?

Visit the “My Rewards” portion of the mobile app. Your point tally is located at the top of the page. The rewards you can redeem with your points are located below. If they are locked, you do not have enough points to unlock that particular reward yet.

What rewards can I earn with the Buck’N Rewards program?

• 5 points for every $1 spent
• Double Up Mondays: Earn double points on Mondays!
• Welcome Bonus: Free Tri Tip Bites with your next $15+ purchase (expires after 30 days)
• Birthday Reward: $10 off any food and beverage purchase on your special day (expires after 30 days; make sure your birthday is included in your account!)
• Anniversary Reward: Free Burnt Ends with a $10+ purchase on your sign-up anniversary (expires after 30 days)
• 250 points: Your choice of a Fountain Drink or Tractor Beverage
• 500 points: Your choice of a side of (3) Cornbread Muffins or our signature Roadhouse Onions
• 750 points: Your choice of any regular-sized or one-size side
• 1,000 points: Your choice of a 4 oz. Tri Tip Buck Sandwich, Roadhouse Salad, Buckhorn Burger, or any Kids Meal
• 1,250 points: Your choice of a Caesar Pleaser, Bacon Avocado Chicken Sandwich, or Krispy Chicken and Avocado Salad
• 1,500 points: $15 off any food and beverage purchase
• 2,000 points: Whole Tri Tip
• Exclusive, loyalty members-only offers throughout the year!
• Your points never expire!

What happened to my old rewards prior to April 1, 2025?

Any rewards you redeemed points for prior to April 1, 2025 will still be honored. All unredeemed points will be automatically converted to our new, more generous 1:5 points ratio.

How do I earn points for my visit?

From the home screen of your Buckhorn app, please select the Scan icon so your cashier can scan the QR code on your device. You can also provide your phone number and we will get your points entered.

What purchases can I earn points on?

You can earn points on all food and beverage purchases, including catering orders and alcohol. For gift cards, you would receive points when the gift card is used on food and beverage purchases, not for the purchase of the gift cards themselves.

How do I redeem a reward during my visit?

Following the same process described above, your cashier will be able to see any eligible rewards you have in your account and will ask you if you would like to redeem one during your visit.

Can I redeem a reward on an online order through the mobile app?

Yes! You can go to your rewards in the mobile app, select the one you would like to redeem and choose “order now.” From there, that item will be discounted in your cart.